STIHL Double Limited Warranty FAQ

🛡️ Official STIHL Warranty & Coverage Guide · Effective 2026

STIHL Limited Warranty & Double Warranty Program

Protect your equipment investment for twice as long. As an authorized STIHL Elite Dealer, Hatchet Hardware registers your tool and qualifying oil directly with STIHL at purchase for automatic extended factory coverage.

How to Double Your Warranty in 3 Easy Steps

1

Choose Your STIHL Tool

Select any eligible STIHL gasoline-powered equipment (chainsaw, trimmer, blower, edger, or KombiMotor) for personal household use.

2

Add a Qualifying 6-Pack

Purchase a 6-pack of STIHL HP Ultra 2-Cycle Engine Oil (2.6, 5.2, 6.4, or 12.8 oz) or 1 gallon of MotoMix® on the same sales invoice.

3

Automatic Dealer Registration

Hatchet Hardware transmits your tool serial number and oil purchase to STIHL electronically. Your doubled warranty activates automatically!

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Double Warranty Program Breakdown

Applies to gasoline-powered products purchased for personal, household non-income producing use with a qualifying 6-pack of HP Ultra or 1 gallon of MotoMix® on the same receipt.

Product Category Standard Factory Warranty With HP Ultra 6-Pack (Doubled)
Landscaping Equipment
Trimmers (FS), Leaf Blowers (BG, BR), Hedge Trimmers (HS, HL), KombiMotors (KM), Edgers (FC), Sprayers (SR)
2 Years 4 Years Protection
Gas Chainsaws
Rear-handle models (MS 170, MS 180, MS 250, MS 261 C-M, MS 271, MS 362, MS 391, MS 462, etc.)
1 Year 2 Years Protection
Integral Attachments & Accessories
Extra guide bars, saw chains, & KM Kombi attachments purchased together on same receipt
Carries Machine Warranty (1 or 2 Yrs) Doubles to Match Machine (2 or 4 Years)
Commercial, Professional, Organizational & Rental Use 3 Months (Chainsaws) / 2 Years (Landscaping) Standard Commercial Warranty (Double Warranty program applies to personal household use only)
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Master 2026 STIHL Limited Warranty Schedule

Official warranty periods across all product categories effective January 1, 2026. Rental use period is 3 months for all equipment.

Category & Series Personal / Consumer Commercial / Professional Double Warranty Eligible?
Landscaping (Gas-Powered)
Trimmers (FS), Blowers (BG, BR), Kombi (KM, MM), Hedge Trimmers (HS, HL), Edgers (FC), Sprayers (SR), Pole Saws (HT)
2 Years 2 Years 🛡️ Yes → 4 Years
Gas Chainsaws (MS Series)
Rear-handle homeowner, farm, & professional gas saws
1 Year 3 Months 🛡️ Yes → 2 Years
Top-Handle Chainsaws (MS-T Series)
In-tree professional arborist use only
N/A 3 Months No (Pro use only)
⭐ Battery-Powered Systems & Tools
AP System, AK System, AS System, & AR Backpack Batteries
5 Years 3 Years Standard 5-Year Factory Warranty
⭐ Battery Chargers (AL Series)
Standard and rapid chargers
5 Years 3 Years Standard 5-Year Factory Warranty
⭐ Walk-Behind Push Mowers (Gas & Battery)
RM 4xx, RM 6xx, RM 7xx gas & RMA battery series
5 Years 1–3 Years (Kohler: 3 Yrs) Standard 5-Year Factory Warranty
Robotic Mowers (RMI / iMOW®) 3 Years 2 Years Standard Factory Warranty
Residential Zero-Turn Mowers (RZ 1xx, RZ 2xx) 3 Yrs / 500 Hrs 3 Yrs / 500 Hrs Standard Factory Warranty
Commercial Zero-Turn Mowers (RZ 5xx, 7xx, 9xx)
Kawasaki / Briggs Commercial Engines: 3 Yrs
3 Yrs / 1,500 Hrs 3 Yrs / 1,500 Hrs Standard Factory Warranty
⭐ Commercial Electric Zero-Turn (RZA / AZA) 5 Yrs / 2,000 Hrs 5 Yrs / 2,000 Hrs Standard 5-Year Factory Warranty
Pressure Washers & Water Pumps
RB Gas, RE Electric, and WP Water Pumps
3 Years 1 Year Standard Factory Warranty
Vacuums, Earth Augers & Drills
SE Shop Vacuums & BT Gas Augers
2 Years 2 Years Standard Factory Warranty
Cut-Off Saws & Concrete Cutters
TS Gas / GS Concrete (3 Mos Pro); TSA Battery Cut-Off (3 Yrs Pro)
N/A 3 Mos (Gas) / 3 Yrs (TSA) No (Pro use only)
⭐ Hand Tools & Forestry Tools
PS, PP, PL, PA Axes, Hatchets, Splitting Mauls, Cant Hooks
Lifetime of Parts Lifetime of Parts Warranted until parts discontinued
Integral Attachments (Purchased with Unit)
Extra bars, chains, & KM Kombi attachments on same receipt
Matches Machine Matches Machine 🛡️ Yes → Doubles to Match Machine
Standalone Accessories & Spare Parts
Replacement bars, chains, trimmer heads, PPE, OEM spare parts
3 Months (or remaining machine warranty for parts) 3 Months (or remaining machine warranty for parts) Standard 3-Month Warranty

Warranty Roles & Responsibilities

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Duties of Hatchet Hardware

As your authorized STIHL Elite Dealer, we handle everything required to ensure your coverage is recognized by STIHL:

  • Transmit your electronic registration directly to STIHL within 10 days of purchase.
  • Accreditate your qualifying HP Ultra oil or MotoMix purchase for Double Warranty activation.
  • Perform pre-delivery inspection, product assembly, and safety checks.
  • Provide factory-authorized warranty service and genuine STIHL replacement parts on site.
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Duties of the Owner

To maintain your factory warranty and extended double warranty protection:

  • Retain your sales invoice: Keep a copy of your receipt for the duration of the warranty. STIHL reserves the right to request proof of purchase.
  • Proper lubrication & fuel: Always use 50:1 fuel-to-oil mix with HP Ultra or premixed MotoMix®. Never use fuel with >10% ethanol (E15/E85).
  • Normal maintenance: Routine items like spark plugs, air filters, fuel filters, starter ropes, and chain sharpening are the owner's responsibility.
  • Deliver equipment to any authorized STIHL dealer for warranty service.
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Duties of the Warrantor (STIHL)

STIHL stands firmly behind the engineering and manufacturing quality of every tool:

  • Any defective component covered by warranty will be repaired or replaced at no cost to the consumer.
  • Replaced parts are warranted for the remaining period of the original limited warranty.
  • Repairs are performed by certified STIHL technicians using genuine factory OEM parts.

⚠️ Critical Fuel & Warranty Exclusions

  • Ethanol Fuel Limitation: Repairs necessitated by gasoline containing more than 10% ethanol (E15, E20, E30, E50, E85) are strictly excluded from STIHL warranty coverage. Always use fuel with ≤10% ethanol mixed with HP Ultra, or ethanol-free STIHL MotoMix®.
  • Non-Authorized Work: Repairs or replacements performed by anyone other than an authorized STIHL dealer, or modifications using non-STIHL parts, void warranty coverage.
  • Non-Transferable: The STIHL limited warranty and double warranty coverage apply strictly to the original retail purchaser and cannot be transferred to subsequent owners.
  • Commercial & Rental Use: Equipment purchased or used for income-producing, commercial, professional, or rental purposes receives standard commercial warranty coverage and is excluded from double warranty doubling.

Frequently Asked Questions

Why does STIHL offer to double the warranty on gas tools?

STIHL HP Ultra 2-Cycle Engine Oil is a fully synthetic oil specially engineered with ultra-clean burning additives that minimize carbon deposits and provide outstanding engine lubrication. Because it keeps engines running cleaner, cooler, and longer, STIHL stands behind their tools for twice the factory duration.

Do spare guide bars, extra saw chains, and attachments get doubled too?

Yes! Under STIHL's official warranty policy, accessories and attachments (such as extra guide bars, saw chains, and KM Kombi attachments) purchased as an integral part of the machine at the same time on the same sales receipt carry the same doubled warranty coverage as the machine.

What is the warranty on STIHL battery-powered products?

Under STIHL's 2026 policy, AP, AK, and AS battery tools, batteries, and chargers feature an industry-leading 5-Year Limited Warranty for consumer household use (3 years for professional use). Note that the past promotional battery double warranty program concluded on December 31, 2025.

Does the oil have to be on the same receipt as the machine?

Yes. STIHL warranty policy requires that the qualifying 6-pack of HP Ultra oil (or 1 gallon of MotoMix) be purchased simultaneously on the same sales invoice or online order as the qualifying machine.

How do I submit a warranty claim if my tool needs service?

Simply bring the tool and a copy of your sales invoice to any Hatchet Hardware location or any authorized STIHL servicing dealer in the United States. Our certified technicians will inspect the machine and process any covered repairs with STIHL directly.

Which products are excluded from the double warranty program?

Top-handle chainsaws (in-tree arborist models MS-T), cut-off machines (TS series), concrete cutters (GS series), pressure washers, lawn mowers (RM and RZ series), and battery-powered or electric corded products do not qualify for double warranty coverage (they carry their standard factory warranty periods listed above).

How is my warranty registered?

When you purchase from Hatchet Hardware (in-store or online for pickup or delivery), our factory-certified team completes the official STIHL electronic warranty registration for your tool serial number, recording your qualifying oil purchase so STIHL doubles your coverage in their national system.